Island Lu'au
"Bringing the Aloha Spirit and Hawaiian Hospitality to you"
Event Terms and Conditions
As with most successful businesses, there are certain guidelines that need to be followed.
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Scheduling Your Event: Events will be scheduled according to availability. Please give us at least a 4 week notice.
Events booked early receive priority; however, last minute events are accepted on a case by case basis.
Events are booked on a first come basis. It is important that you book your special date(s) as early as possible to ensure availability.
Deposit:
A $100.00 non-refundable deposit is required at the time of booking to secure your desired event date. This deposit will be applied to the final cost of event. Events are booked on a first come basis.
It is important that you book your special date(s) as early as possible to ensure availability.
Payment Terms:
Payment of 50% of the total cost of the event is due with signed confirmation and the remaining balance due 1 week (7 days) before event. All events are subject to 20% transportation/service fee , labor fees, fuel charge and HI state tax. For your convenience, cash, check and most major credit cards are accepted for payment.
Coordination/Transportation Fee & Gratuity:
Depending on the size and details of your event, there are usually several days or more of work and a team of workers that go into an event that the client never sees. Accordingly, a 20% coordination/transportation fee is applied to ALL events. This fee is added to the final cost of proposal to cover the following items:, administrative work required to produce your event. This includes revising menus and proposals, organizing staff and rental equipment, ordering food, and handling kitchen and event production, décor/linen preparation ,any on-site inspection (prior to event),staffing needed to load/unload equipment/service items prior to event and after event transportation to and from your event such as, vehicles, distance traveled and gas and incidental catering costs.
This fee does not include gratuity for any service staff engaged. While gratuities are not required, they are greatly appreciated and reflect your acknowledgement of our hard work. We can add gratuity to your final invoice if requested ahead of the event, or handed separately after your event.
Catering Service Only (Food only):
Catering orders are accepted on a first come first serve basis and each catering order is taken case by case depending on the services required.
We ask for a minimum order of $450.00 on food .
All orders are subject to 20% a transportation fee, labor fee and HI tax
Please place orders as early as possible to ensure timely processing.
Orders are subject to a deposit.
Cancellation:
A cancellation of contract will only be accepted in writing. If written cancellation is received 30 days prior to the event, the 50% payment, less the $100.00 non-refundable deposit, will be refunded. If cancellation is received less than 30 days prior to the event date, client will be responsible for any costs incurred by Island Lu’au by reason of breach thereof, and the 50% payment will be retained as partial liquidation of damage.
If Cancellation of contract is less then 2 weeks (14 days) prior to the event date, no refund will be given.
Prices:
Prices, menu and buffet presentation are subject to change according to the market price of products.
Staff:
Our event coordinator and uniformed attendants will be available to manage your event. Our professional wait staff will set up, attend to your event and breakdown buffet area. Our event coordinator and uniformed attendants will be available to manage your event so with our support you are free to host your guests and enjoy your own event. Since each event varies so does the fee charged.
$20.00 hr per wait staff with a 4 hour minimum.
Proudly serving the island of Oahu Hawaii
Island Lu'au requires a non refundable deposit of $100.00 to reserve the date for your Lu'au event.
A prepayment of 50% of the total cost of the event, with signed confirmation
and the remaining balance is due 1 week before your event.
